Terms of Use

By registering on, browsing, or booking any service through GreensAndBrowns, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please discontinue use of the Platform immediately. We may update these Terms from time to time; continued use after an update means you accept the revised Terms.

GreensAndBrowns connects Users with repair service providers and waste collection partners for household and community waste management, appliance and product repair, and related circular-economy services. Again may operate GreensAndBrowns directly or through partner organisations, service technicians, and collection agents ("Service Partners").

You must be at least 18 years old and capable of entering into a binding contract under applicable Indian law to register on or use the Platform. If you use the Platform on behalf of an organisation (e.g. an apartment community or RWA), you confirm you have authority to bind that organisation to these Terms.

You agree to provide accurate, current, and complete information when registering, and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorised use of your account.

When you book a repair or schedule a waste collection through the Platform:

• You agree to provide accurate details of the item, issue, or waste category, and to be reasonably available at the agreed time and location.
• Service Partners are independent providers; Again facilitates the booking and coordination but is not itself the repair technician or waste hauler unless expressly stated.
• Timelines, quotes, and pickup windows are estimates and may vary due to logistics, weather, or Service Partner availability.
• You are responsible for ensuring items or waste presented for collection are accurately described and lawfully permitted to be collected/repaired.

You agree not to use the Platform to:

• Post or transmit unlawful, threatening, defamatory, obscene, or infringing content;
• Misrepresent the nature, quantity, or hazard level of waste or items submitted for repair or collection;
• Interfere with the security or normal operation of the Platform;
• Impersonate any person or entity, or misuse another User's account.

We reserve the right to suspend or terminate access for any breach of this section.

Where a service carries a fee, the applicable charge will be displayed to you before confirmation of booking. Payments made through the Platform are processed via our third-party payment gateway partner, subject to that partner's own terms. Refunds, where applicable, follow the policy displayed at the time of booking.

All content on the Platform — including the GreensAndBrowns name, logo, design, and text — is owned by Again Resource Labs Private Limited or its licensors. You may not copy, reproduce, or create derivative works from this content without our prior written consent.

The Platform may link to third-party websites or services (including payment processors and logistics partners). We do not control and are not responsible for the content, policies, or practices of these third parties. Your interactions with them are at your own risk.

The Platform and Services are provided on an "as is" and "as available" basis. We do not warrant that the Platform will be uninterrupted, error-free, or that repair/collection outcomes will meet every expectation, though we work with Service Partners to maintain quality standards.

To the maximum extent permitted by law, Again shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform or the acts/omissions of Service Partners. Our aggregate liability for any claim relating to the Services shall not exceed the fee (if any) paid by you for the specific booking giving rise to the claim.

You agree to indemnify and hold harmless Again, its officers, employees, and Service Partners from any claims, losses, or damages arising out of your breach of these Terms or misuse of the Platform.

We may suspend or terminate your access to the Platform at any time, with or without notice, for conduct that breaches these Terms or is harmful to other Users, Service Partners, or Again's interests.

These Terms are governed by the laws of India. Courts at Bengaluru, Karnataka shall have exclusive jurisdiction over any disputes arising from these Terms.

We may revise these Terms at any time by posting an updated version on this page. Your continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.